Privacy

What the website processes today—and what the future product may require.

This notice clearly separates the current public information website from the AWALA product, which is not yet publicly accessible.

In development · Preparing for controlled pilots and future early access.

The public website today

The website provides information about AWALA and includes forms for early access and potential pilot partnerships. It still has no AWALA product access or user accounts.

The AWALA website code does not add analytics, tracking or marketing tools.
When entering through the main address, AWALA evaluates the browser’s highest-priority language preference. If it begins with “de”, AWALA opens the German version; English remains the default for English, every other language or missing information.
The forms collect only brief contact, choice and consent information. They do not ask about diagnoses, crises, medication or therapy histories.
When the site is loaded, hosting and security services may process technically necessary connection data.
This website currently collects no voice recordings, session transcripts or AWALA product interactions.

Technical delivery

This may include IP address, time, requested URL, browser or device information, referrer, status and security information. Processing supports delivery, stability and protection against misuse.

Language preference

When you deliberately select EN or DE, AWALA stores the necessary first-party cookie “awala_language” for no more than twelve months. It contains only “en” or “de”, gives your explicit choice priority over the browser preference, and is not used for analytics, advertising or profiling. Without a stored choice, only the browser’s highest-priority language is evaluated when the main address is opened; directly opened language-specific subpages are not automatically overridden. If the browser blocks storage, the switch still opens the selected language for the current visit; a later return to the main address may use the browser preference again.

Early-access form

We process name, email address, age confirmation and consent information. When the clearly labelled submit action is used, the early-access registration is stored immediately and is valid without any additional email confirmation. Depending on the selected perspective—individual, coach, adviser or wellbeing professional, health insurer, insurance provider or workplace health management, interested investor or funding partner, or organisation, provider or another perspective—people may then answer up to five optional questions: the perspective, three tailored research questions and three independent ways to stay involved. These answers support product research and do not replace a specific pilot, collaboration or investment enquiry. Only individuals receive a hypothetical pre-MVP willingness-to-pay question. Only after a positive tendency can subscription and usage-based billing be selected separately or together, each with a separate price band for 60 conversation minutes in total. Earlier questionnaire versions could additionally collect an optional ticket range from people actively interested in assessing an investment; the current form no longer asks for it, and it was never treated as customer or willingness-to-pay data. We also store the technical questionnaire version, the sample source “early_access_web” and the research phase “pre_mvp_hypothetical”. Each question can be skipped individually, and the questionnaire can be finished at any time. Free-text fields are limited to 120 or 160 characters and must not contain health data, diagnoses, crisis details or confidential information. Consent covers only contact about AWALA early access and selected testing or interviews; a general newsletter or other marketing emails require separate consent and, where appropriate, separate confirmation.

Pilot form

We process professional contact details, organisation, role and brief information about the audience, setting, success criteria, possible data use and points to clarify. Selecting a data-use option is neither consent nor a commitment.

Still in development

Privacy objectives for the future product

These points describe a target architecture, not final technical or legal guarantees.

minimise personal data
avoid collection that is not necessary for the intended interaction
no persistent storage of raw audio
no persistent storage of complete conversation transcripts
provide clear information and meaningful user control

Before product access

Before AWALA becomes publicly accessible, the product will receive its own specific privacy notice. It must describe the actual data categories, purposes, legal bases, providers, retention periods, safeguards and user controls.

Controller

Florian Ripp

“Controller” means the operator determines why and, in essential respects, how the processing described here takes place; it does not mean controlling a person or every technical system.

trading as Mental Fulfillment
Oberhöchstadterstraße 28a
61440 Oberursel, Germany
hello@mentalfulfillment.com

Your rights

Depending on the applicable law, you may have rights of access, correction, deletion, restriction, objection and data portability, as well as the right to complain to a competent data protection authority.

Purposes and legal bases

Technical delivery and abuse prevention rely on the legitimate interest in a secure, functioning web presence under Article 6(1)(f) of the General Data Protection Regulation (GDPR). Early-access emails rely on your consent under Article 6(1)(a) GDPR. Pilot enquiries are processed to handle your request and, depending on the context, to take pre-contractual steps under Article 6(1)(b) or on the basis of legitimate interests under Article 6(1)(f) GDPR.

Recipients and email delivery

The website and form data are delivered or processed through OpenAI Sites and its associated protected database. Internal notifications and pilot-enquiry acknowledgements are sent through Resend. The early-access registration itself requires no email confirmation. Access to internal notifications is restricted to the responsible AWALA team. Form content is not sent to analytics or advertising trackers.

Retention periods

Early-access entries, including the optional answers, are retained for no more than 48 months from registration or until consent is withdrawn. Pilot enquiries are retained for no more than twelve months. Technical form events without answer content are deleted after 90 days; short-lived abuse-prevention data after no more than 24 hours.

Withdrawal and deletion

You can withdraw consent at any time for the future by emailing hello@mentalfulfillment.com. You may also request access, correction or deletion of your form data there. Withdrawal does not affect the lawfulness of processing carried out before it.